Privacy Policy

Data privacy

In accordance with the European Data Protection Regulation (RGPD) and regulations for national effect insofar as they do not contradict it, Ticketeame, as responsible for the treatment and, in compliance with the duty of transparency, informs you of the main relevant points about the collection and processing of the personal information that you provide us:

Information on the Processing of Personal Data

Data Controller:



Calle Almendro 27 28511, Valdilecha, Madrid.

Treatment Activities:
- Respond to the individual contact request of those people interested in requesting information through the Web.
- Sending newsletters on the editorial theme of the Web.
Legal Basis:
- Article 6.1 (a) RGPD. Interested consent
- Article 6.1 (c) RGPD. Legal Obligation
- Article 6.1 f) RGPD. Legitimate interest
Exercise of Rights:
- Access, rectification, opposition, deletion, limitation, conservation and portability.
- hola(arroba)
Free at the request of the interested party/affected person.
There are necessary third parties called data processors to manage those services and activities based on the established legal relationship and legitimate interest.
Data Communication:
No communications are made to third parties except to the entities that provide services.
The entity will keep and/or retain the personal data for the minimum necessary duration, either until the cancellation of consents in relation to the different treatments, or derived from the defense of possible liability or by virtue of applicable legal regulations.

The navigator declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing thereof by Ticketeame, in the manner and for the purposes indicated in this privacy policy.

Purpose of Treatment

The data that may be collected through the means or resources owned by Ticketeame will exclusively be processed for the purpose established for this purpose, having the so-called Record of Processing Activities in which information affecting all the usual operations in relation to The treatments listed:

Treatment derived from access and navigation

The information obtained and processed from the access and navigation itself, regardless of the device through which it is accessed, has a Cookies Policy at all times to be informed.

Contact and Newsletters

Through the different sections, personal data derived from multiple actions by users can be collected, such as: Contact, through sending an email for any clarification, suggestion, doubt or any other circumstance; and Newsletter Registration, through the form for this purpose whose purpose is to manage and complete the registration of people interested in receiving the Ticketeame newsletter.

Social media

The purpose in the processing of personal data is that generally established in these conditions, recommending knowledge and configuration regarding your privacy in those in which you are a user in order to avoid sharing unwanted information.
The data that is processed is adequate, relevant and not excessive in relation to the scope, purposes and services determined, explicit and legitimate, carried out in accordance with the activity of the owner of the Website and provider of digital services.

Data update

In order for the data processed in our files to correspond to your real situation, you must keep them updated, either by updating them directly in cases where this is possible, or by notifying us so that we can proceed with said update.

Data security

Ticketeame has adopted the legally required technical and organizational measures, in order to guarantee the security and confidentiality of the stored data, thus avoiding, to the extent possible, its alteration, loss, processing or unauthorized access.

Privacy control

Ticketeame in compliance with the European data protection regulations - commonly called RGPD - and in accordance with the Spanish regulations of current application, informs you of the rights you have as the owner and affected of the personal data that we collect and process, including the following rights:
- You have the right to withdraw, free of charge and at any time, the consent granted for the processing of your personal data.
- You have the right of access to your personal data as well as the right to rectification thereof.
- You have the right to object to the processing of your personal data as well as the right to deletion, commonly known as the right to be forgotten. Likewise, you have the right to object to processing for automated individual decisions.
- You have the right to obtain the limitation of the processing of personal data.
- You have the right to request the portability of your personal data.
- You have the right to lodge a complaint with the data protection authorities.
The foregoing recognized rights may be exercised by request sent via email: hola(at) under reference: RGPD rights. To do this, you must send us individualized personal communication to the email address stating your personal data such as name, surname and identification document number; the right they wish to exercise and the reason for said exercise; providing a photocopy of an identity document -DNI, passport or other legally recognized documents.- Likewise, this procedure can be exercised if you wish through a letter addressed to Ticketeame. under the same reference.


Ticketeame does not communicate data to third parties. Likewise, your personal data in relation to the processing by virtue of the stated purposes may rely on third-party service providers for the sole purpose of being able to provide you with the requested service or, where applicable, the processing purposes consented to for this purpose. By virtue of this, said service providers meet the necessary premises in terms of providing the associated guarantees to process personal data on behalf of the entity.


You have the possibility of withdrawing at any time and free of charge regarding the consent you have given us. Likewise, in the bulletins or electronic communications sent by the entity, simple and free mechanisms are incorporated and provided to the recipients of those to withdraw the consent granted, fully complying with European and national regulations on the matter.

Doubts and Modifications

If you have any questions about this Privacy Policy, please contact us by sending an email to the address.


Ticketeame reserves the right to review these affected conditions. For this reason, we ask you to regularly check this Privacy Policy to read the most recent version published, although any modification that may affect the processing of personal data based on subsequent purposes or by virtue of expressly granted consent will be informed to through any means of communication regarding which we have knowledge, your email being preferred for this purpose.

Applicable law and jurisdiction

These conditions are governed by European regulations on the matter. All conflicts, controversies or situations arising from these conditions will be submitted to the Courts and Tribunals of the City of Madrid, with the parties expressly waiving their jurisdiction.
Likewise, any incident or claim regarding the processing of personal data may request help from the entity or through the supervisory authority in the matter, in this case, the Spanish Data Protection Agency.